What We Collect and Why We Use It
When you create an account with us, we collect the details you provide during registration — your name, contact information and preferred payment method, whether that is bKash, Nagad or Rocket. Each time you make a deposit or withdrawal using one of these local wallets, we
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log the transaction reference and timestamp to maintain an accurate account record and to process your request correctly. We do not store your full bKash or Nagad PIN; that credential stays within the wallet app on your device. We also collect device and session data —
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browser type, IP address, and pages visited — to keep your account secure and to detect unusual access patterns. If you contact our support team, the conversation is recorded and tied to your account to help us resolve issues faster next time. All data we hold
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is used strictly for account operation, fraud prevention, and improving the service for Bangladesh-based access where local law and eligible region status permit. We do not sell your personal information to third parties. Data shared with payment processors like Rocket or Nagad is limited to what
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those processors need to complete your transaction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.